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“Customer satisfaction is our eternal pursuit” is the concept of Siwei elevator. Comprehensive
preventive maintenance service for elevators provide reliable operation of zero-fault protection. The
installation of Otis global standard services to provide a reliable guarantee of quality service for
the elevator installation. Coveragenationwide repair call 24 hours hotline, a timely and efficient
high-quality service for our user communities.
a). Pre-sales technical consulting, on-site construction guidance
Since the date of the signing the contract, Siwei elevator Co.,Ltd assigned factory trained qualified engineers to
guide the scene’s well road and the engine room construction at regular intervals and provide technical consultant.
b) One-year maintenance free, long-term follow-up service
Elevator from the date of delivery, within one year of free maintenance(man-made damage and defects such as power
failures, the implementation of paid services
c)The establishment of running files, preventive maintenance inspection
Since the date of elevator use, our company assigned the factory trained professional and technical personnel provide
technical maintenance of all the year round, and establishing run files. Reporting the situation of lift operation
timely, and troubleshooting that may occur in the prior.
e) Urgent requirements and thought for users
The company has set up fittings warehouse all over the country, to add needed repair parts at any time.
f) Remote monitoring and control,and all day on duty.
Department of the Company's after-sales service running 24 hours a day,contact with the maintenance technicians at any
time, and monitor the operation of the elevator users, provide strong technical support for maintenance of the
technical staff at the scene.
g) Rapid response, communications, transport advanced
Company has equipped with cars and mobile phones for after-sales service
After-sales service hotline: 0513-85671522
Round-the-clock telephone: 13306290446
h) Company has strong technical strength
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